Locksmith Terms Made Simple – Your Guide to Services

What is a Lockout Service?
A lockout service helps you regain access when you’re locked out of your home, business, or garage. We offer fast, non-destructive entry across Auckland—available when you need it most.

What is Lock Picking?
Lock picking is a non-destructive method used to open locks without a key, typically in emergency situations. Skilled locksmiths use this technique to help you regain access quickly.

What is Re-keying or a Combination Change?
Re-keying or changing the lock combination resets the key access without replacing the lock hardware. Ideal when you’ve moved, lost keys, or need to restrict access.

What is Re-pinning a Lock?
Re-pinning replaces the pins inside a lock cylinder, making old keys useless and new keys functional. It’s a secure and cost-effective option to update access control.

What is a Lock and Striker Plate Realignment?
Lock realignment adjusts the lock and striker plate so your door closes and locks smoothly. It’s a common fix for doors that stick, shift, or don’t lock properly.

What is Key Cutting?
Key cutting is the process of creating duplicate keys. We provide accurate on-site key cutting for homes, commercial spaces, and garages—fast and reliable.

What is Making a Key to a Lock?
If you’ve lost the key and don’t have a spare, we can create a new key by decoding the lock. This service works for many lock types, including older or unusual models.

What is Lock Servicing and Repair?
Servicing and repair help extend the life of your lock. Whether it’s a stiff key, worn parts, or broken mechanisms, we fix all types of locks—digital or mechanical.

What is Digital Lock Maintenance?
Digital lock maintenance includes battery replacement, cleaning, and troubleshooting. Regular servicing keeps smart locks secure and functioning.

What is an RFID Card for a Digital Lock?
An RFID card (Radio Frequency Identification) allows keyless entry by tapping the card on a compatible digital lock. It’s convenient and secure, often used in offices and apartments.

What is an Override Key?
An override key is a backup physical key for a digital or smart lock. It allows manual entry if the battery dies or the electronic system fails.

Why is it Important to Have an Override Key with Only One Entry and Exit Point?
If your home or building has a single entry/exit, an override key is essential in case of lock failure. It ensures you can always get in, even if the digital system stops working.

Why Do Digital Locks Need to Be Under Cover?
Digital locks should be protected from direct weather exposure. Water, sun, and harsh conditions can damage electronics or screens, leading to lock failure.

What is a Master Locksmith?
A Master Locksmith is a qualified, experienced professional who meets high industry standards in security and lockwork. They are often members of recognized associations like the MLAA.

What is a Master Key?
A master key is designed to open multiple locks within a system. While each lock still works with its individual key, the master key can override all for convenience and control.

Why Do Keys Snap in a Lock?
Keys snap due to metal fatigue, poor quality, wear and tear, or misaligned locks. If a key feels stiff or hard to turn, it’s best to get it checked before it breaks.

What is an Eviction (Locksmith Service)?
Eviction locksmith services involve changing or rekeying locks after a legal eviction process. It ensures that only authorised individuals can access the property moving forward.